Privacy Policy


 This Privacy Policy outlines the data processing and privacy practices of D. E. Hokanson, Inc. ("Hokanson").  We respect your privacy and are committed to protecting it through our compliance with this Policy.

This Privacy Policy outlines Hokanson's practices regarding the collection and use of individually identifiable information ("Personal Data") that Hokanson collects about you on or via, or (collectively, the "Website"). This Policy does not apply to other data or processing practices, such as data collected offline or via other web pages (which may have their own privacy statements).

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this Privacy Policy. If and when our Privacy Policy changes in any material or substantive way (such as any new uses of your Personal Data), the revised Privacy Policy will be posted on this Website and the Effective Date will be updated.

1. Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at, or (425) 882-1689.

2. We May Collect Personal Data When You Browse the Website

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns.  We may collect details of your visits to our Website, including traffic data and logs and other communication data and the resources that you access and use on the Website, and information about your computer and internet connection, including your IP address, operating system, and browser type.  The information we collect automatically is statistical data and may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties.

When you visit the Website, we use cookies to store your preferences, to alert you to new areas that we think might be of interest to you, and to record past activity at the Website in order to provide better service. We also use cookies to store your country selection so that when you revisit the Website, the cookie recognizes your country and you do not need to select it again. You must enable cookies in your browser settings to use the Website. Cookies are small data files that our servers place on your computer's hard drive via your internet browser. Cookies will collect and process your IP address and domain name. Information provided by cookies can be read or modified afterwards only by Hokanson during your subsequent visits to our Website. You may configure your browser to notify you when it is about to place a cookie on your machine and you can then decide if you want to accept the cookie or not. The exact procedure will vary from browser to browser. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, if you choose not to accept cookies, you will not be able to use the Website. Hokanson generally stores cookies for one year after your last visit to the Website.

3. We Collect Personal Data When You Complete Online Forms

You may access the vast majority of the information on our Website without having to fill out an online collection form.

There are areas of the Website that require you to complete forms so that we can provide you with services or items you request; for instance, online service or support requests, and online general requests for information. Information that you provide on these online forms may include your name, address, phone number, fax number, email address, and your interests in certain Hokanson products, product lines, or services. We do not collect any sensitive data such as health-related information. Our collection of Personal Data when you complete any online registration or other Personal Data collection form at this Website is subject to this Privacy Policy.

4. How We Use Personal Data You Provide

The Personal Data you provide through online collection forms may be used by Hokanson to provide you with the products, materials, and services you request, as well as:

  • To improve, maintain, and protect our Website and to ensure that the content is relevant to your needs and preferences;
  • To enable you to view the local list prices (available for selected countries);
  • To respond to any other inquiries or requests that you might make;
  • To notify you about updates to our Website;
  • To conduct market, customer, and general business analysis for Hokanson's internal use; and
  • To improve and/or develop our products, materials, and services.

The Personal Data, if any, collected through cookies may be used by Hokanson as set forth in Section 2 of this Privacy Policy. If you do not provide your personal data to Hokanson we will not be able to provide you with the products, materials and services you request or the additional services listed above.

5. Categories of Recipients to Which Your Personal Data May Be Transmitted

Your Personal Data is held in confidence and never provided to any organization outside of Hokanson except as noted in this Privacy Policy.

We may disclose personal information that we collect or you provide as described in this Privacy Policy:

  • To third parties in connection with fulfilling or processing your specific requests. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Hokanson's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Hokanson about our Website users is among the assets transferred.
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Hokanson, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

We do not provide Personal Data that you supply to us to third parties for their own marketing purposes. We may provide Personal Data on a reasonable need-to-know basis to third parties bound by nondisclosure obligations. These third parties may be assisting us with the maintenance, protection, or operation of our Website and may work in connection with website, market, or business analysis conducted on our behalf for our use only. We may also provide Personal Data to third parties, who are bound by nondisclosure obligations, assisting us with marketing functions and data management. Any changes in these categories of recipients will be made only after the notification process set forth in the beginning of this Privacy Policy.

We may share Personal Data with law enforcement or other entities as required or permitted by law. Personal Data may also be disclosed to third parties, who are bound by nondisclosure obligations, in connection with a Hokanson merger, acquisition, or sale.

Like many site operators, we collect information that your browser sends whenever you visit our Website ("Log Data").  This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages and other statistics.  In order to improve this Website and our service to you, we currently use the Google Analytics Solutions product to track Website usage. The Google Analytics product enables us to evaluate Website traffic and navigation data so that we can, for instance, see which pages of our Website are visited frequently, and which are not. You can find Google Analytics Solutions’ Privacy Policy here:

We may also use or provide nonidentifiable data to third parties in order to perform market or business analysis, on our behalf and for our internal use. This ultimately helps us to improve our services to you.

6. E-Mail Address

You should know that e-mail is not necessarily secure against all forms of interception. If your communication includes sensitive information about you and you would prefer not to transmit this information in this fashion, please contact us by mail, telephone or fax rather than e-mail.

We collect e-mail addresses that are volunteered by users of the Website, from e-mail messages addressed to our company or its employees, or through purchase orders.

We may use the e-mail addresses for marketing purposes and to inform those interested in our products about events, products, services or other items of interest. Additionally, we may use the e-mail addresses to notify users of the Website about recent updates to our website, and to provide product or service news notifications or newsletters. We also use the e-mail addresses to process orders for products, services, brochures and other written materials.

7. Transfer to Recipients Outside of Your Home Country

Some of our customers are located or operate outside of the United States, and therefore, we may need to transfer your Personal Data from your home country to the U.S. for the purposes described in this Privacy Policy. The data protection laws in the country where you are located may not provide an equivalent level of protection to those in the U.S., but we will abide by this Privacy Policy, as well as any other applicable laws. In addition, all recipients of your Personal Data will adhere to an adequate level of security as required by the laws of your home country. If you choose to order products through our Website, you must provide your consent to the terms of this Privacy Policy, including this paragraph. Please note that if you do not consent, you will not be able to purchase products through our Website.

8. Personal Data Storage

The Personal Data you provide to us is retained for the term reasonably necessary to process your requests as described herein; however, we may need to retain archival copies of Personal Data as required by applicable laws. In such cases, your Personal Data will be stored in a readable format only, so that no further processing activities may be conducted.

9. We May Contact You

We may send you promotional information via the email address that you provide on or Website.  If you do not wish to receive emails from us, you may send us a return email asking to be omitted from future email distributions.

Direct Mail
If you choose to submit your personal information to Hokanson through our Website we may send you periodic mailings, notably catalogs and other materials informing you of new products, services, events, and other information related to Hokanson. If you do not wish to receive such mailings from us, or if you wish to change your status on our mailing list, please contact us or submit an email through our Contact page.

No Ad Servers
We do not partner with or have special relationships with any ad server companies and no third-party banner ads will appear on our website.

10. Security

Hokanson has implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. We do not accept payment information on our Website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. Hokanson is not responsible for circumvention of any privacy settings or security measures contained on the Website.

11. Updates

This Privacy Policy is effective as of October 11, 2017 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.  We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Website after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

If you have any questions or if you feel that this Website is not following its stated Privacy Policy, you may contact us or submit an email through our Contact page.

If you do not wish for your Personal Data to be collected, processed, transferred and/or used as set forth in this Privacy Policy, please do not fill out contact us forms, or provide such Personal Data to Hokanson.

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